Launch your next
support portal faster.
A complete, production-minded ticketing foundation — roles, workflows, internal notes, secure attachments, notifications, and a drag-and-drop board.
Ticket Management
Full lifecycle: open, in progress, waiting, resolved, closed — with server-validated transitions and audit history.
Kanban Board
Agents drag tickets between status columns. Every move is validated, logged, and reflected instantly.
Private Attachments
Files stored off the public path with UUID names, authorized downloads, and strict allowlists.
Email Notifications
Queued Laravel notifications for creation, replies, and status changes — previewable in Mailpit.
Three Roles
Super Admin, Support Agent, and Customer — enforced server-side with policies and middleware.
Internal Notes
Staff-only notes that customers can never see in views, search results, or emails.